Booking Integration & Automation for Leading Publishing House

Client Overview

Our client, an international book publishing house from United Kingdom manages large sales and purchase data through SAP. Since they are internationally recognised they have data sets from various parts of the world. This contains information about their operation management, vendor details as well as invoices.

They recently integrated SAP for these data processing; however lacked in house talent to automate redundant tasks, approval process and draw right analytics. These loopholes led to slower business, data redundancy and less visibility across multi departments.

Challenge

Our client suffered greatly due to data duplication and discrepancies. Their sales process still required manual approvals which further complicated the whole process. Plus external users could not interact with the sales and purchase processes.

Our Solution

To achieve automation with full visibility, we implemented a comprehensive integration between SAP and Salesforce. This was supported by modern middleware and automation tools. To achieve this we let our client hire dedicated developers who possessed technical expertise in handling task efficiently.

Business Outcome

This integration gained maximum business impact. In a few weeks, we saw processing time reduced by 65%, data errors reduced by 80% and cash flow improved by 55%. And most importantly, real-time visibility was achieved across all systems. These improvements helped our client move forward with accuracy and better financial benefit.